Frequently Asked Questions 

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How do I get started? 

   

After completing the contact form or sending me an email (jordanmoorelicsw@gmail.com), I will reach out to you to set up an initial phone call.

   

Do you take insurance?  

   

I am an out-of-network provider. This means that you are responsible for the full payment upon the completion of each session. However, your insurance provider may reimburse you for some or all of our sessions. I will provide you with an invoice that you can submit as a claim for reimbursement. Before our first appointment, please contact your insurance provider directly to ask about your out-of-network mental health benefits. 

    

Some helpful questions for your insurance provider are:

• Do I have a deductible? If so, how much has been met so far?

• How much will be covered per session?

• Do I need prior authorization?

• Is there a limit to the number of sessions that are reimbursed under my plan per year?

• How do I submit receipts for reimbursement?

• How long does it take on average to get reimbursements once receipts have been submitted?

    

What if I am not able to afford your full fee? 

  

If you are experiencing financial hardship, please reach out to me and let's discuss your options. 

    

What is your session fee? 

   

My session fee is $200 per 50-55 minute session.

EMDR sessions are typically 1-2 hours long and are billed at my hourly session rate. 

    

What forms of payment do you accept? 

   

I accept credit cards, Venmo, and Zelle. Payments are to be made immediately before or after each session. No matter how you wish to pay, a valid credit card on file is required.

    

The credit card on file will be charged if payment has not been made within 24 hours of your session. 

    

What is your no-show/cancellation policy? 

   

Clients are charged the full session fee for any session missed or not canceled at least 24 hours in advance. Please note, these fees cannot be reimbursed by insurance. In the case of a missed appointment or cancellation with 24 hours notice or less because of an emergency, your late fee may be waived if there is an opening that same week. 

    

Do you see clients in person or online? 

   

Both. The treatment I provide is customized, so we do what works best for your healing.

    

I offer both hybrid and virtual options. We will always connect online initially, and then you will have the option to continue to work together in a hybrid format (where we combine a more intensive in-person connection with continued work virtually), or completely virtual where we work 100% online through telehealth.

    

The hybrid option allows us to work together in person for 1-2 weeks when I am in the office (Boston or Costa Rica), and during this time we may do multiple EMDR sessions or deeper work to get to the core of your pain. After our intensive in-person work ends, we move to virtual work weekly until you reach a place where you feel aligned and whole.

    

Please feel free to reach out with any questions about my schedule and availability.

    

What is EMDR? 

   

EMDR therapy incorporates eye movements or other bilateral stimulation into a comprehensive approach that processes and releases information trapped in the mind and body, freeing people from disturbing images and body sensations, debilitating emotions, and restrictive beliefs. There is a gentle process to prepare for EMDR, and we move at a pace that is best suited to your healing. I see EMDR as a somatic treatment in many ways as it truly moves trauma through the body. 

    

What is Somatic Therapy? 

   

Somatic Therapy is a type of therapy geared towards helping people find healing from challenging experiences. This therapy works on the principle that trauma gets trapped in the body, leading to some of the symptoms people who have experienced trauma might experience. Through this method, practitioners work on releasing this stress and trauma from the body. Many people who have experienced trauma, especially those who have experienced intense and harsh things, can dissociate or disconnect from their bodies. Somatic Therapy helps them have an increased sense of awareness of their internal experience.

    

What is DBT (Dialectical Behavioral Therapy)? 

   

Dialectical behavior therapy (DBT) is a structured program of psychotherapy with a strong educational component designed to provide skills for managing intense emotions and negotiating social relationships. It was developed by Marsha Linehan. Originally developed to curb the self-destructive impulses of chronic suicidal patients, it is also the treatment of choice for borderline personality disorder, emotion dysregulation, and an array of mental health struggles. 

 

The “dialectic” in dialectical behavior therapy is an acknowledgment that real life is complex, and health is not a static thing but an ongoing process hammered out through a continuous Socratic dialogue with the self and others. It is continually aimed at balancing opposing forces and investigating the truth of powerful negative emotions.

 

DBT acknowledges the need for change in a context of acceptance of situations and recognizes the constant flux of feelings—many of them contradictory—without having to get caught up in them. Therapist-teachers help patients understand and accept that thought is an inherently messy process. DBT is itself an interplay of science and practice.

    

Have more questions? 

   

Please don't hesitate to reach out to me with any and all questions about me, my practice, my methods, or anything else. I look forward to hearing from you.